spconverged.com

OfficeServ SVMi 20 Voicemail Solution

Easily the most feature rich Voicemail solution available today.

-Digitally integrated voicemail system
-Auto attendant
-Expandable up to 16 ports
-190 hours storage
-Up to 1000 mailboxes
-Voice to email unified messaging (4 Seats FOC)
-Fax to email unified messaging
-Call recording
-Message management via display prompts or PC interface
-99 Flexible Modes

Mailbox Types

-Announce only mailbox
-Question and answer mailbox
-Individual mailbox
-Group mailbox
-Broadcast mailbox
-Virtual mailbox

Some Features

-Call Back Using CLI
-Message date and time & CLI stamp
-Each message is automatically stamped
-Clock synchronised with DCS system
-Can be played automatically or on request

AA Functionality

Greetings by trunk number
Each trunk or DDI can be answered by individual greeting

Park and page
Callers given option to hold while SVMi20 pages called party
Only available for calls answered by auto attendant

Find Me
Powerful re routing option
Will search multiple numbers internal / external until it finds user In the event of no connection, will pull call back into the users mailbox Each user may define there own find me paths